Total quality management /
Oakland, John S.,
Total quality management / John S. Oakland. - 316 pages : illustrations ; 23 cm.
0893973483 (hbk.)
Total quality management.
Production management--Quality control
Quality assurance.
Total quality management / John S. Oakland. - 316 pages : illustrations ; 23 cm.
0893973483 (hbk.)
Total quality management.
Production management--Quality control
Quality assurance.
