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Reference and information services in the 21st century : an introduction /

Cassell, Kay Ann.

Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. - 2nd ed. rev. - London : Facet Publishing, 2011. - xvii, 461 p. ; 23 cm.

Includes bibliographical references and indexes.

ISBN: 9781856047784 (pbk.) RM210.09 1856047784 (pbk.)

Subjects--Topical Terms:
Reference services (Libraries)

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Reference and information services in the 21st century : an introduction /

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