Normal view MARC view ISBD view

Up your service!: insights : true stories of winners and losers in the quest for superior service /

Kaufman, Ron

Up your service!: insights : true stories of winners and losers in the quest for superior service / Ron Kaufman - Singapore : Ron Kaufman Pte Ltd., 2005 - xix, 248 p. : ill. ; 23 cm.

ISBN: 9810529589 RM59.90

Subjects--Topical Terms:
Customer relations
Customer services

Place hold
Print
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Up your service!: insights : true stories of winners and losers in the quest for superior service /

Contact Us

Copyright ©The National University of Malaysia Library