Balanced scorecard step-by-step : maximizing performance and maintaining results /
Niven, Paul R.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven. - 2nd ed. - Hoboken, N. J. : John Wiley & Sons, 2006. - xvii, 318 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471780499 (hbk.) RM154.63
Organizational effectiveness--Measurement.
Performance--Measurement.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven. - 2nd ed. - Hoboken, N. J. : John Wiley & Sons, 2006. - xvii, 318 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471780499 (hbk.) RM154.63
Organizational effectiveness--Measurement.
Performance--Measurement.