Normal view MARC view ISBD view

The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /

Toelle, Sulistyawati

The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings / by Sulistyawati Toelle - Florida : Nova Southeastern University, 2006 - ix, 163 p. : ill. ; 21 cm.

Thesis (Ph.D.) - Nova Southeastern University, 2006

ISBN: RM259.74

Subjects--Corporate Names:
Nova Southeastern University--Dissertations

Subjects--Topical Terms:
Dissertations, Academic--Florida
Consumer satisfaction--Indonesia
Customer loyalty--Indonesia
Value
Banks and banking--Indonesia

Place hold
Print
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /

Contact Us

Copyright ©The National University of Malaysia Library