Enabling end-users : information skills training /
Poyner, Ann
Enabling end-users : information skills training / Ann Poyner - Oxford : Chandos, 2005 - xi, 147 p. : ill. ; 24 cm. - Chandos information professional series .
1843341085 (pbk). RM264.42 1843341093 (hbk.) RM395.58
Information services--User education
Libraries--User satisfaction
Public services (Libraries)
Enabling end-users : information skills training / Ann Poyner - Oxford : Chandos, 2005 - xi, 147 p. : ill. ; 24 cm. - Chandos information professional series .
1843341085 (pbk). RM264.42 1843341093 (hbk.) RM395.58
Information services--User education
Libraries--User satisfaction
Public services (Libraries)