Virtual reference training : the complete guide to providing anytime, anywhere answers /
Hirko, Buff
Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross - Chicago : American Library Association, 2004 - v, 160 p. : ill. ; 28 cm.
References : p. 153-155
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up
0838908764 RM155.40
Electronic reference services (Libraries)--Study and teaching--Washington (State)--Case studies
Electronic reference services (Libraries)--Study and teaching
Reference librarians--Training of
Reference librarians--In-service training
Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross - Chicago : American Library Association, 2004 - v, 160 p. : ill. ; 28 cm.
References : p. 153-155
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up
0838908764 RM155.40
Electronic reference services (Libraries)--Study and teaching--Washington (State)--Case studies
Electronic reference services (Libraries)--Study and teaching
Reference librarians--Training of
Reference librarians--In-service training