Total quality management /
Tjiptono, Fandy
Total quality management / Fandy Tjiptono & Anastasia Diana - Edisi revisi - Yogyakarta : ANDI, 2003 - xiv, 416 p. iil. ; 23 cm.
Daftar bacaan : p. 413-415
9797310876 Hadiah
Total quality management
Total quality management / Fandy Tjiptono & Anastasia Diana - Edisi revisi - Yogyakarta : ANDI, 2003 - xiv, 416 p. iil. ; 23 cm.
Daftar bacaan : p. 413-415
9797310876 Hadiah
Total quality management
