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Total quality management /

Tjiptono, Fandy

Total quality management / Fandy Tjiptono & Anastasia Diana - Edisi revisi - Yogyakarta : ANDI, 2003 - xiv, 416 p. iil. ; 23 cm.

Daftar bacaan : p. 413-415

ISBN: 9797310876 Hadiah

Subjects--Topical Terms:
Total quality management

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