Chat reference : a guide to live virtual reference services /
Ronan, Jana
Chat reference : a guide to live virtual reference services / Jana Smith Ronan - Westport, Conn. : Libraries Unlimited, 2003 - xiii, 225 p. : ill. ; 24 cm.
Includes bibliographical references and index
1591580005 (pbk. : alk. paper) RM198.80
Electronic reference services (Libraries)
Electronic reference services (Libraries)--Computer programs
Electronic reference services (Libraries)--United States--Case studies
Z711.45 / .R66 2003
Chat reference : a guide to live virtual reference services / Jana Smith Ronan - Westport, Conn. : Libraries Unlimited, 2003 - xiii, 225 p. : ill. ; 24 cm.
Includes bibliographical references and index
1591580005 (pbk. : alk. paper) RM198.80
Electronic reference services (Libraries)
Electronic reference services (Libraries)--Computer programs
Electronic reference services (Libraries)--United States--Case studies
Z711.45 / .R66 2003
