Winning with difficult people understanding behavior /
Winning with difficult people understanding behavior / [videorecording] :
[HSTN]
- Carrollton, Tx : Primedia Healthcare, 2003
- 1 videocassette (VHS) (30 min.) : sd., col. ; 1/2 in.
- Management dynamics .
Discusses a strategy to understand difficult behavior and what may or may not cause it; gives examples of the six options available in responding to a difficult person
VHS format
RM1121.58
Interpersonal relations
Social behavior
Attitude
Discusses a strategy to understand difficult behavior and what may or may not cause it; gives examples of the six options available in responding to a difficult person
VHS format
RM1121.58
Interpersonal relations
Social behavior
Attitude