1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line /

Greiner, Donna,

1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / One thousand one ways to keep customers coming back. One thousand and one ways to keep customers coming back. Donna Greiner, Theodore B. Kinni. - xvi, 263 p. : ill. ; 23 cm.

9839214942 RM14.90 Hadiah


Customer satisfaction.
Customer services.
Customer relations.
Customer loyalty.

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