Dealing with people you can't stand : how to bring out the best in people at their worst /

Brinkman, Rick.

Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - Rev. and updated ed. - New York : McGraw-Hill, 2002. - xix, 226 p. : ill. ; 23 cm.

0071379444 (acid-free paper) RM52.06 9780070078383 (pbk.) 9780071379441 RM49.10


Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.

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