Business process improvement:L the breakthrough strategy for total quality, productivity, and competitiveness /
Harrington, H. J. (H. James)
Business process improvement:L the breakthrough strategy for total quality, productivity, and competitiveness / H. J. Harrington ; sponsored by the American Society for Quality Control - New York : McGraw-Hill , 1991 - xiii, 274 p. : ill. ; 24 cm
0070267685
90-28544
Quality control
Production management--Quality control
Business process improvement:L the breakthrough strategy for total quality, productivity, and competitiveness / H. J. Harrington ; sponsored by the American Society for Quality Control - New York : McGraw-Hill , 1991 - xiii, 274 p. : ill. ; 24 cm
0070267685
90-28544
Quality control
Production management--Quality control